Privacy Policy

1. Introduction

Vallarta Video ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, mailing address, and payment information when you book our services or contact us.
• Device Information: Browser type, IP address, operating system, and referring URLs.
• Usage Data: Pages visited, time spent on pages, and interactions with our website.
• Location Data: General location information to serve you better (with your consent).
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience.

3. Use of Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To process your bookings and payments
• To send you service-related announcements and updates
• To respond to your inquiries and customer service requests
• To improve our website and services
• To send promotional communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraudulent transactions

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: With third parties who assist us in operating our website and conducting our business (payment processors, hosting providers, etc.)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• With Your Consent: For any other purpose with your explicit consent

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Retention of Your Information

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. You may request deletion of your information at any time, subject to certain legal requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to opt-out of marketing communications
• Right to data portability
• Right to withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Compliance with Mexican and US Law

This Privacy Policy complies with applicable privacy laws in Mexico (including the Federal Law on Protection of Personal Data in Possession of Private Parties) and the United States (including the California Consumer Privacy Act and other state privacy laws).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date below.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Vallarta Video
Puerto Vallarta, Mexico
Email: [email protected]
Phone: Available upon request